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UI/UX Front End Developer 11
Support Services Group
About the Role
A highly experienced frontend developer with a strong UX mindset and deep expertise in building modern, component-based web applications using React, Webpack, and advanced JavaScript. Known for delivering intuitive, high-performance interfaces that align with business goals and user needs. Skilled in maintaining scalable frontend architecture, optimizing bundle performance, and building reusable UI components using modern tools and frameworks.
Key Responsibilities
Convert UI/UX designs and wireframes into well-structured, standards-compliant HTML/CSS
Build and maintain responsive layouts that adapt seamlessly across devices and screen sizes
Ensure cross-browser and cross-platform compatibility for all UI components
Optimize front-end code for performance, accessibility, and maintainability
Collaborate with designers to refine UI/UX and maintain consistency across projects
Maintain and update design systems, reusable styles, and components
Troubleshoot UI-related issues and participate in QA and review processes
Ensure adherence to branding guidelines and visual standards
Required Qualifications
5+ years of professional experience in frontend development, with a focus on React
Expert-level proficiency in JavaScript (ES6+), including async/await, closures, and modular patterns
Strong experience with React.js, React Router, Context API, and custom hooks
Hands-on experience configuring and optimizing Webpack for production builds
Proficient in NPM package management, including creating and maintaining custom packages
Solid grasp of component design, state management, and application lifecycle
Deep understanding of frontend performance optimization, code splitting, and lazy loading
Experience working with RESTful APIs and handling asynchronous data flow
Strong knowledge of UX principles, responsive design, and cross-browser compatibility
Proficient with Git, CI/CD pipelines, and agile workflows
Familiar with testing tools (e.g., Jest, React Testing Library)
Basic knowledge of ASP.NET MVC
Experience working with design systems, style guides, and component libraries
Ability to work closely with designers and backend developers in an agile environment
Good To Have
Exposure to Domain-Driven Design (DDD) and event-driven architectures.
Familiarity with version control systems like Azure Devops.
Company Description
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.
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